Before you take an NDIS job: check the provider first

Most people check a car's history before they buy it. Far fewer check an employer before they take a job. In disability support, it's worth the minute.

Why check before your first shift

When you work for an NDIS provider, their name is on your payslip and their systems are behind your shifts: rosters, training, incident reports, supervision. If a provider has lost its registration or had a compliance action published, you'd want to know before you start, not after.

And if you recruit for providers, the same goes for your placements. Your name is on those too.

The three facts to look at

All three are public. TrueBlue Scout puts them in one place, each with its source and date.

1. Registration with the NDIS Commission. Is the provider registered, and is the registration current? Look at the status and the end date.
2. Published compliance actions. Has the Commission published anything about this provider: a banning order, a revocation, a suspension, a compliance notice? Read the dates, and whether the action is still in force.
3. The ABN. Is it active on the Australian Business Register? A cancelled ABN can mean a business closed, or simply that it restructured and moved to a new ABN.

What a result means, and what it doesn't

• A match means official records exist. It isn't a verdict. An old compliance notice may be long finished.
• No match means no compliance action published, as of the date shown. It isn't a rating or a recommendation.
• Not on the register? Many NDIS providers don't have to register, and can still deliver supports. From 1 October 2026, supported independent living (SIL) providers and NDIS digital platforms must be registered or have applied. If a provider isn't on the register, it's a fair question to ask, kindly.

Questions worth asking at an interview

• Are you registered with the NDIS Commission? Which services?
• How do you handle NDIS Worker Screening for your staff?
• What training, supervision and incident reporting will I have?
• Who do I talk to if something doesn't feel right on a shift?

A good employer will be glad you asked.

About worker screening

The NDIS Worker Screening Check is about people, not businesses. It is run by the worker screening unit in your state or territory, and the NDIS Commission explains who needs one. TrueBlue Scout never checks people, and never asks for anything about you.

Where the work is

Demand isn't the same everywhere. The Market Explorer shows the council areas with many NDIS participants for each registered provider of a service, from official NDIA and Commission data. The top 3 are free. It ranks areas, never providers, and it isn't career or business advice.

Try it

Check a provider by name or ABN, free and with no account. Recruiters can check a list of up to five ABNs at once and download the results.

Coming next

What a cancelled ABN can and can't tell you, and the questions worth asking a provider when you see one.

Know who you're working for. Then get on with the work that matters.