For plan managers and the software they use
Your software checks the invoice. We check who sent it.
Invoice and plan management software checks the participant’s plan, funding and price limits. TrueBlue Scout checks the provider against the official records on the service date, from the files your software already exports.
- Your softwarePlan management, invoice or accounting software exports a CSV
- Check a listEach row compared with the official records on its date. Read in your browser
- Back to your softwareResults CSV with a Result code to filter, import or keep
No AI scores. Just the facts. You decide.
When plan managers check
Before you upload a bulk payment request
Drop the NDIA bulk payment request file into Check a list. Each claim line is compared on its service date: the provider's ABN, GST code, registration and compliance actions. The participant's NDIS number is never read.
Check a listWhen a new provider sends a first invoice
Paste the name and ABN from the invoice. See whether the name is on record for that ABN, and what the registers show.
Check a listEach payment run
Export the invoices waiting for payment and drop the file in. Pay what matches; ask about the rest.
Check a listOnce a quarter
Drop your whole supplier list, from your plan management or accounting software, into Check a file in My providers. Cancelled ABNs and ended registrations show up, and new suppliers are added with their supplier ID and contact.
Check a fileBetween payments
Keep the list watched. A Monday email says what changed, or gives an all-clear; anything serious comes the same day.
My providersFor audits and the plan management panel
Every check is saved to your Check log with the dates of the data used. Download it, or the results CSV, for your records.
Check log
Files it reads
| File | Columns used |
|---|---|
| NDIA bulk payment request (plan managers) | ABN of Support Provider, SupportsDeliveredFrom, ClaimReference, GSTCode |
| Invoice or payment export from your software | ABN, invoice number, service date, provider name, GST, amount |
| Supplier or contact list (for example Xero contacts) | ContactName, TaxNumber (the ABN), AccountNumber (your supplier reference), EmailAddress, PhoneNumber |
| Anything else: a spreadsheet, an email, a list | Every 11-digit ABN and the name next to it |
Columns about participants, such as an NDIS number or a participant name, are never used, and the file never leaves your browser. Only the providers’ ABNs are sent.
Three ways to connect
Files, today
Any plan, free to try. Drop in an export, download the results. Free covers a few providers per check; Solo (A$18.99 a month) and Team (A$68.99 a month) cover whole payment runs.
Check a listA watched list
Drop your supplier list into My providers once, with your supplier IDs and contacts. We check it every day and email you when something on it changes. Every check is in your Check log.
Check a fileAn API, with Team and Enterprise
Send ABNs or invoice rows with service dates, get the same facts back as data, each with its source and date. Keep your watched list in step with your supplier list.
The API guideQuestions
Do I need to change my invoice or plan management software?
No. Export a CSV from it, as you would for a spreadsheet, and drop it into Check a list. The results download as a CSV with a Result code column (matches, look or incomplete) you can filter or bring back into your own system.
Does TrueBlue Scout see our invoices or participants?
No. Files are read in your browser. Only providers' ABNs are sent to us, never invoice numbers, amounts, NDIS numbers or anything else about a participant.
What does it check that my software doesn't?
Your software checks the invoice against the participant's plan, funding and price limits. TrueBlue Scout checks the provider against the public records on the service date: ABN status and names, GST registration, NDIS registration and every compliance action the NDIS Commission has published.
How many providers can I check at once?
Free: 5 providers per check, no account. Solo: up to 300 per check. Team: up to 3,000 per check. A file can have up to 2,000 rows.
Is there an API?
Yes, with Team and Enterprise. Make a key in My providers, then send ABNs or invoice rows with service dates and get the same facts back as data, each with its source and date. You can also keep your watched list in step with your supplier list. The guide for your developer is at truebluescout.com.au/developers. Software companies: tell us what you need.
Something that doesn’t match a record is a reason to ask the provider, not proof of anything. Facts from official records, not advice.