Why we built TrueBlue Scout

In Australia, calling someone true blue means they're genuine: honest, reliable, the real deal. A scout goes ahead and checks the path so others can travel safely. That's the whole idea.

Where it started

It started with a friend of mine, an NDIS plan manager. Every week she checked providers the slow way: one website for registration, another for compliance actions, another for ABNs. Copy, paste, repeat. Sometimes she only found out weeks later that a provider's registration had ended or a banning order had been published. When an auditor asked what she had checked and when, she had to piece it all together again.

What we built

I work with data. Listening to her, I kept thinking: these facts are already public, they're just scattered. So I built TrueBlue Scout. It checks every provider on your list against the NDIS provider register, the NDIS Commission's compliance actions and the Australian Business Register. It shows the source and date for every fact, gives you a dated record you can download, and emails you when something changes.

What we won't do

We don't score providers or tell you what to decide. We show you the facts and trust you to make the call. Providers can't pay to appear, rank higher or be removed. A fair go for everyone, providers included.

The full story is on Our story. If something would make your week easier, tell us. We read every message.